Now Hiring - BDC Representative in Mentor, OH

Ken Ganley Kia Mentor is now hiring Full-Time Business Development Representatives!

Ken Ganley Auto Group is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall. We are currently seeking qualified and motivated individuals to join our world-class team and be a part of one of the fastest-growing dealership groups in Northeast Ohio and beyond!

We offer a best-in-class compensation and benefits package, including top pay and benefits in our area. Our Internet Sales Representatives will respond to Internet customer inquiries and ensure that the dealership actualizes its maximum profit potential on Internet sales. Other essential functions are listed below.

Duties and Responsibilities include but are not limited to:

• Has thorough knowledge of all dealership products and services.

• Generate appointments by means of proactive inbound and outbound prospecting.

• Communicates effectively with Internet customers and prospects according to their preferred method of communication. (Whether by phone, chat requests, by email or in person).

• Answers sales questions and directs customers to product information resources.

• Assists customers in selecting vehicles and sets sales appointments.

• Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.

• Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly and notifies customers that their messages have been forwarded.

• Coordinates Internet promotions with other dealership sales promotions and advertising.

• Communicates effectively with the sales team.

• Maintains an ongoing customer database to capture repeat business.

• Knows and understands the federal, state and local laws that govern retail automobile sales.

• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.

• Sells/leases and delivers a minimum required units per month.

• Follow up with sold and unsold customers.

• Keeps abreast of new products, features, accessories etc. and their benefits to customers.

• Attends product and sales training as requested by the sales manager.

• Maintains professionalism and a high level of customer service at all times.

• Reliable attendance required.

Benefits Include:

• Performance bonuses!

• Competitive hourly rate pay based on experience.

• Flexible work schedules / work-life balance.

• Generous vacation and holiday pay.

• Healthcare (including dental and vision) and 401K benefits.

• Stable work with training and growth opportunities.

• A positive and professional atmosphere

Who should apply? Motivated and organized individuals who have the ability to monitor sales leads and maintain detailed customer files as well as help people find the best car for their needs and explain the benefits of the vehicles. The ideal applicant is enthusiastic, friendly and knowledgeable about product details. High school diploma or equivalent is required. Strong computer and technology skills are preferred.

Applicants must be 18 years or older and be authorized to work in the U.S. Applicants are also required to have a valid driver’s license with an acceptable driving record. Other requirements include completing and passing both a background and drug test as a condition of employment.

The Ken Ganley Auto Group maintains a strong policy of equal employment opportunity for all applicants and associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, disability or citizenship or any protected classifications protected by law. Ken Ganley Auto Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. Apply today!

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Mentor, OH 44060: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person